PRIVACY POLICY
Effective Date: 01/08/2025
At Creative Platform Fashion Designing ("Creative Platform", "we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, whether online or in person.
By engaging with our website, studio, or any of our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Company/brand name
- VAT or business registration details (if applicable)
Project & Order Information
- Design files, sketches, and other creative materials
- Notes from consultations and meetings
- Communication records via email, WhatsApp, or other platforms
Payment Information
- Transaction details
- Invoice records (Note: We do not store credit/debit card numbers. Online payments are processed via secure third-party gateways.)
Website Usage Data
- IP address
- Browser type
- Pages visited
- Time spent on the site (This data is collected through cookies for analytics and website optimization.)
2. How We Use Your Information
We use your information to:
- Communicate with you regarding services, projects, and support
- Fulfill and manage orders and services
- Send invoices, quotes, and transaction updates
- Schedule consultations and production timelines
- Improve our services and website
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Data Sharing & Confidentiality
- Information is shared internally only with employees and collaborators who need access to complete your project.
- All third-party service providers (e.g., payment gateways, couriers) follow strict data protection regulations.
- If your project involves sensitive designs, NDAs can be signed to ensure complete confidentiality.
- We do not share your project or brand details publicly unless written permission is provided, or an NDA is signed.
4. Data Security
We implement appropriate security measures to protect your personal and project-related information. This includes:
- Secure internal storage
- Limited access to sensitive files
- Regular data backups
- SSL encryption on our website
However, no digital transmission or storage method is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
5. Your Rights
As a client, you have the right to:
- Access or update your personal information
- Request deletion of your data (unless required to retain it for legal or operational reasons)
- Withdraw consent at any time (this may affect your ability to use our services)
- Request a copy of data we hold about you
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Data Retention
We retain your personal and project information only as long as necessary to:
- Complete ongoing projects
- Fulfill legal and financial obligations
- Support future repeat work or reference
You may request the deletion of your data after completion of all services and payments.
7. Third-Party Links
Our website may include links to third-party services (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
8. Changes to This Policy
Creative Platform reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.